Sony PCG-GR150 GR150K GR170 GR170K NOTEBOOK COMPUTER SERVICE MANUAL – PDF DOWNLOAD
Information in this document is subject to change without notice.
Sony and VAIO me trademarks of Sony. Intel logo and Intel Inside operating and the service instructions. logo are registered trademarks of Intel Corporation. Pentium MM}! is a trademark of Intel Corporation. Microsoft, MS-DOS, Windows,
All other trademarks are trademarks or registered trademarks of their respective owners.
CAUTION:
Danger of explosion if battery is incorrectly replaced. the Windows 95 andWindows 9810go are trademarks of Microsoft Replace only with the same or equitalent type recommended by Corporation. the manufacturer. Discard used batteries according to the manufacturer‘s instructions.
Other trademarks and trade names may be
CAUTION:
The battery pack used in this device may present a fire used in this document to refer to the entitles claiming the marks ad or chemical btmr hazard if mistreated Do not disassemble, heat names or their produces. Sony Corporation disclaims any proprietary above 100°C 012’?) or incinerate. interest in trademarks and trade names other than its own. Dispose of used battery promptly. Keep away from children.
CAUTION:
Changing the back up battery. ‘ Overcharging, short circuiting, reverse charging, multilation or incineration of the cells must be avoided to prevent one ormore of the following occtnratces; release of tor-tic materials, release of hydrogen anchor oxygen gas, rise in surface temperature. – If a cell has leaked or vented, it should be replaced immediately while avoiding to touch it without any protection
Service and Inspection Precautions|
1. Obey precautionary markings and instructions Labels and stamps on the cabinet, chassis, and components identify areas requiring special precautions. Be sure to observe these precautions, as well as all precautions listed in the operating manual and other associated documents.
2. Use designated parts only The sets components possess important safety characteristics, such as noncombustibility and the ability to tolerate large voltages. Be sure that replacement parts possess the same safety characteristics as the originals. Also remember that the A made which appears in circuit diagrams and parts lists, denotes components that have particularly important safety functions; be extra sure to use only the designated components.
3. Always follow the original design when mounting parts and routing wires The original layout includes various safety features, such as inclusion of insulating materials (tubes and tape) and the mounting of parts above the printer board. In addition internal Wiring has been routed and clamped so as to keep it away fiom hot or high-voltage parts. When mounting parts or routing wires, therefore, be sure to duplicate the original layout.
4. Inspect after completing service After servicing, inspect to make sure that all screws, components, and wiring have been returned to their original condition Also check the area around the repair location to ensure that repair work has caused no damage, and confirm safety.
5. When replacing chip components… Never reuse components. Also remember that the negative side of tantalum capacitors is easily |damaged by heat.
6. When handling flexible print boards… – The temperature of the soldaing—iron tip should be about 270C. – Do not apply the tip more than three times to the same pattern. – Handle patterns with care; never apply force.
Sony PCG-GR150 GR150K GR170 GR170K NOTEBOOK COMPUTER SERVICE MANUAL – PDF DOWNLOAD
Cover…………………………………………………………………………………………………………… 1
TABLE OF CONTENTS………………………………………………………………………………………………… 3
CHAPTER 1. REMOVAL……………………………………………………………………………………………….. 4
1-1. Flowchart……………………………………………………………………………………………….. 4
1-2. Main Electrical Parts Location Diagram……………………………………………………………………… 5
1-3. Removal…………………………………………………………………………………………………. 6
1. HDD, Battery Door………………………………………………………………………………………. 6
2. Combination Drive, CNX-143 Board…………………………………………………………………………. 7
3. Hood Key Board Assy, Keyboard Unit……………………………………………………………………….. 8
4. DC Fan, Nickel Hydrogen Battery………………………………………………………………………….. 8
5. Hinge Cover……………………………………………………………………………………………. 9
6. Display Base……………………………………………………………………………………………10
7. Escushion (Jog)…………………………………………………………………………………………11
8. Palm Rest Assy………………………………………………………………………………………….11
9. Latch Detector Assy, LEX-31 Board, PWS-16 Board…………………………………………………………….12
10. Heat Sink (AL) , VIF-17 Board……………………………………………………………………………12
11. MBX-55 Assy……………………………………………………………………………………………13
12. PC Card Connector, MBX-55 Board, IO Bracket Assy…………………………………………………………..13
13. SWX-79 Board, Touch Pad…………………………………………………………………………………14
14. Speaker, SWX-78 Board, IFX-159 Board……………………………………………………………………..14
15. SO-DIMM……………………………………………………………………………………………….15
16. Modem Card, CNX-140 Board……………………………………………………………………………….15
17. LCD Section – Made by SH/HI –……………………………………………………………………………16
1. Bezel 14 Assy……………………………………………………………………………………….16
2. LCD Unit, Bracket LCD L (SA), Bracket LCD R (SA)………………………………………………………..17
3. Inverter Unit, LCD Harness, Display Assy……………………………………………………………….17
1-4. Replacing the CPU…………………………………………………………………………………………18
1. Removing the CPU………………………………………………………………………………………..18
2. Installing the CPU………………………………………………………………………………………18
1-5. DIP Switch Setting of the MBX-55 Board………………………………………………………………………19
CHAPTER 2. SELF DIAGNOSTICS………………………………………………………………………………………..20
CHAPTER 3. BLOCK DIAGRAM…………………………………………………………………………………………..21
CHAPTER 4. FRAME HARNESS DIAGRAM……………………………………………………………………………………22
CHAPTER 5. EXPLODED VIEWS AND PARTS LIST…………………………………………………………………………….23
5-1. Main Section……………………………………………………………………………………………..24
5-2. LCD Section – Made by SH /HI–………………………………………………………………………………26
PCG-GR150 QS Deniro.pdf…………………………………………………………………………………………… 0
VAIO® Notebook Quick Start……………………………………………………………………………………..27
PCG-GR150/150K PCG-GR170/170K……………………………………………………………………………….27
Contents……………………………………………………………………………………………………..29
1 Welcome 5……………………………………………………………………………………………….29
2 Setting Up Your VAIO® Notebook 11………………………………………………………………………….29
3 Adding Memory 27…………………………………………………………………………………………29
4 About the Software on Your Notebook 33……………………………………………………………………..29
5 Troubleshooting 43……………………………………………………………………………………….29
6 Getting Help 57………………………………………………………………………………………….30
Welcome……………………………………………………………………………………………….31
Features………………………………………………………………………………………………….32
Exceptional performance…………………………………………………………………………………32
Portability……………………………………………………………………………………………32
Sony audio and video quality…………………………………………………………………………….32
Multimedia features…………………………………………………………………………………….32
Microsoft® Windows® operating system……………………………………………………………………..32
Communications…………………………………………………………………………………………32
Removable hard disk drive……………………………………………………………………………….32
Optical disc drive……………………………………………………………………………………..32
Unpacking Your Notebook…………………………………………………………………………………….33
Main unit……………………………………………………………………………………………..33
Rechargeable battery pack……………………………………………………………………………….33
Power cord…………………………………………………………………………………………….33
AC adapter…………………………………………………………………………………………….33
Weight saver…………………………………………………………………………………………..33
Documentation………………………………………………………………………………………….34
VAIO® Notebook Quick Start…………………………………………………………………………..34
Microsoft® Windows Millennium Edition Getting Started or Microsoft® Windows 2000 Professional Edi……………34
Safety Information………………………………………………………………………………….34
Specifications Flyer………………………………………………………………………………..34
Software CDs…………………………………………………………………………………………..34
Microsoft® Word…………………………………………………………………………………….34
Recovery CDs…………………………………………………………………………………………..34
Application Recovery CD(s)…………………………………………………………………………..34
Driver Recovery CD(s)……………………………………………………………………………….34
System Recovery CD(s)……………………………………………………………………………….34
Other…………………………………………………………………………………………………34
Registering Your Notebook…………………………………………………………………………………..35
Sony Customer Support…………………………………………………………………………………..35
Limited Warranty……………………………………………………………………………………….35
1 Make sure your notebook is connected to a phone line……………………………………………………..35
2 Click the registration icon on the VAIO desktop………………………………………………………35
3 Enter the information requested on the first online registration form…………………………………..35
4 Click the Next button to advance to the next form…………………………………………………….35
5 Complete the remaining forms by clicking the Next button each time you complete a form……………………35
6 The notebook automatically transfers your registration information using your built-in modem an……………35
Setting Up Your VAIO® Notebook……………………………………………………………………….37
Locating Controls and Ports…………………………………………………………………………………38
Front…………………………………………………………………………………………………38
Left………………………………………………………………………………………………….39
Right…………………………………………………………………………………………………40
Back………………………………………………………………………………………………….41
Bottom………………………………………………………………………………………………..42
Connecting a Power Source…………………………………………………………………………………..43
Using the AC Adapter……………………………………………………………………………………43
1 Plug the cable attached to the AC adapter into the DC In port on the notebook……………………………43
2 Plug one end of the power cord into the AC adapter………………………………………………..43
3 Plug the other end of the power cord into an AC outlet…………………………………………….43
Connecting the AC adapter………………………………………………………………………..43
Notes on the AC Adapter………………………………………………………………………….43
Using Battery Power…………………………………………………………………………………….44
To insert the battery pack…………………………………………………………………………..44
1 Push the battery bay cover down to open it…………………………………………………………..44
Battery bay…………………………………………………………………………………….44
2 Insert the battery pack into the battery bay on the right side of the notebook……………………45
Inserting battery pack…………………………………………………………………………..45
3 Lift the battery bay cover up until it clicks into place……………………………………….45
To charge the battery pack……………………………………………………………………….45
1 Connect the AC adapter to the notebook………………………………………………………………45
2 Insert the battery pack………………………………………………………………………..45
3 When the battery is 85 percent full, the battery indicator turns off. This process takes 3 hour………..45
To view battery indicators……………………………………………………………………….46
Battery indicators…………………………………………………………………………..46
To remove the battery pack……………………………………………………………………….47
1 Push the battery bay cover down to open it…………………………………………………………..47
2 Pull out the battery pack………………………………………………………………………47
Removing the battery pack………………………………………………………………………..47
3 Push in and lift up the battery bay cover until it clicks………………………………………47
Notes on the battery…………………………………………………………………………….47
Starting Your Notebook……………………………………………………………………………………..49
1 Slide the LCD lock lever in the direction of the arrow, and lift the cover………………………………….49
Opening the notebook………………………………………………………………………………..49
2 Press the power button on top of the notebook until the green power indicator turns on………………..49
Power button……………………………………………………………………………………….49
3 If necessary, adjust the brightness controls for the LCD display as follows:…………………………50
Shutting Down Your Notebook…………………………………………………………………………………50
1 Click the Start button on the Windows® taskbar…………………………………………………………..50
2 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box……………….50
3 Select Shut Down………………………………………………………………………………….50
4 Click OK…………………………………………………………………………………………50
5 Wait for your notebook to turn off automatically. The notebook is off when the power indicator ……………50
6 Turn off any peripherals connected to your notebook…………………………………………………..50
1 Close or end all operations as follows:…………………………………………………………………50
2 Restart the notebook. You can restart your notebook by pressing Ctrl+Alt+Delete simultaneously…………….50
Using Power Saving Modes……………………………………………………………………………………51
Normal Mode……………………………………………………………………………………………51
Standby Mode…………………………………………………………………………………………..51
To activate Standby mode…………………………………………………………………………….51
To return to normal mode…………………………………………………………………………….51
Hibernate Mode…………………………………………………………………………………………51
To activate Hibernate mode…………………………………………………………………………..52
To return to normal mode…………………………………………………………………………….52
Adding Memory…………………………………………………………………………………..53
Precautions and Procedures………………………………………………………………………………….54
Models with 128MB Memory……………………………………………………………………………….55
Typical expansion memory configuration……………………………………………………………….55
Models with 256MB Memory……………………………………………………………………………….55
Typical expansion memory configuration………………………………………………………………..55
Removing a Memory Module……………………………………………………………………………………56
1 Shut down your notebook and disconnect all peripheral devices, such as your printer………………………….56
2 Unplug the notebook and remove the battery pack(s)……………………………………………………56
3 After the notebook has cooled, loosen and remove the screw that secures the cover of the memory……………56
Removing the memory module cover……………………………………………………………………..56
4 Touch a metal object (such as the connector panel on the back of your notebook) to discharge an………..56
5 Remove the memory module……………………………………………………………………….56
Removing memory module………………………………………………………………………………56
6 Tighten the screw on the memory bay cover………………………………………………………..57
installing a Memory Module………………………………………………………………………………….57
1 Follow steps 1 to 4 of “Removing a Memory Module” on page30 for removing the preinstalled memory……………..57
2 Remove the new memory module from its packaging………………………………………………………57
3 Install the memory module by sliding it into the memory module slot. Press the module into plac……………57
Installing memory module…………………………………………………………………………….57
4 Tighten the screw on the cover of the memory bay………………………………………………….57
Viewing the amount of memory………………………………………………………………………………..58
1 Restart the notebook, then click the Start button on the Windows taskbar……………………………………58
2 Select Programs, then select Sony Notebook Setup, and click Sony Notebook Setup………………………….58
3 Click the “About This Computer” tab to view the amount of system memory. If the additional memo……………58
About the Software on Your Notebook…………………………………………………………………..59
Overview of Software……………………………………………………………………………………….60
Adobe Acrobat® Reader™………………………………………………………………………………….60
Adobe Systems, Inc. (http://www.adobe.com/)……………………………………………………………60
Adobe Photoshop® Elements (Windows Me only)……………………………………………………………….60
Adobe Systems, Inc. (http://www.adobe.com/)……………………………………………………………60
Adobe Premiere® LE (On selected models)…………………………………………………………………..60
Adobe Systems, Inc. (http://www.adobe.com/)……………………………………………………………60
America Online®………………………………………………………………………………………..60
America Online, Inc. (http://www.aol.com/)…………………………………………………………….60
ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only)………………………………………………………….60
ArcSoft, Inc. (http://www.arcsoft.com/ or http://www.photoisland.com/)……………………………………60
CompuServe® 2000……………………………………………………………………………………….61
CompuServe Interactive Services, Inc. (http://www.compuserve.com/)……………………………………….61
DVgate™……………………………………………………………………………………………….61
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….61
Easy CD Creator™ (On selected models)…………………………………………………………………….61
Roxio, Inc. (http://www.roxio.com/en/support/)…………………………………………………………61
Microsoft® Word………………………………………………………………………………………..61
Microsoft Corporation (http://www.sony.com/pcsupport/)………………………………………………….61
MovieShaker™…………………………………………………………………………………………..61
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….61
Netscape Communicator®………………………………………………………………………………….62
Netscape Communications Corporation (http://help.netscape.com/)………………………………………….62
Norton AntiVirus™………………………………………………………………………………………62
Symantec Corporation (http://www.symantec.com/techsupp/)………………………………………………..62
OpenMG™ Jukebox (Windows Me only)………………………………………………………………………..62
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….62
PictureGear™…………………………………………………………………………………………..62
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….62
PowerPanel…………………………………………………………………………………………….62
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….62
Prodigy Internet®………………………………………………………………………………………62
Prodigy Communications Corporation (http://www.prodigy.com/)…………………………………………….62
Quicken® 2001………………………………………………………………………………………….63
Intuit, Inc. (http://www.intuit.com/support/)………………………………………………………….63
QuickTime™…………………………………………………………………………………………….63
Apple Computer Inc. (http://www.apple.com)…………………………………………………………….63
RealJukebox®…………………………………………………………………………………………..63
RealNetworks Inc. (http://service.real.com/rjoptions.html)………………………………………………63
RealPlayer®……………………………………………………………………………………………63
RealNetworks Inc. (http://service.real.com/rjoptions.html)………………………………………………63
RealProducer® G2……………………………………………………………………………………….63
RealNetworks Inc. (http://service.real.com/rjoptions.html)………………………………………………63
Smart Capture………………………………………………………………………………………….63
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….63
Smart Connect (Windows 2000 only)………………………………………………………………………..64
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….64
Sound Forge® XP (On selected models)……………………………………………………………………..64
Sonic Foundry, Inc. (http://www.sonicfoundry.com)………………………………………………………64
VAIO Action Setup………………………………………………………………………………………64
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….64
VAIO Support Agent……………………………………………………………………………………..64
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….64
WinDVD®……………………………………………………………………………………………….64
InterVideo, Inc. (http://www.intervideo.com/jsp/Support.jsp/)……………………………………………64
Using Your Recovery CDs…………………………………………………………………………………….65
Using the Application Recovery CD(s)……………………………………………………………………..65
To use the Application Recovery CD(s)…………………………………………………………………65
1 Turn on your notebook. If your notebook is already on, close all applications……………………………65
2 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical disc d………..65
3 When the Application Recovery menu appears, select the icon for the application you want to res………..65
Using the Driver Recovery CD…………………………………………………………………………….66
To use the Driver Recovery CD(s)……………………………………………………………………..66
1 Turn on your notebook. If your notebook is already on, close all applications……………………………66
2 When the Windows desktop appears, insert the Driver Recovery CD in the optical disc drive. Use ………..66
To repair software applications using VAIO Support Agent…………………………………………….66
Using the System Recovery CD(s)………………………………………………………………………….66
To use the System Recovery CD(s)……………………………………………………………………..67
1 Insert the Sony System Recovery CD in the optical disc drive…………………………………………..67
2 Shut down your notebook as described in the “Shutting Down Your Notebook” on page24………………….67
3 Wait four seconds and turn on your notebook………………………………………………………67
4 Click OK to signify you have read and accept the Microsoft End-User License Agreement…………………67
5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove………..67
If your notebook does not start from the Recovery CD………………………………………………..67
1 Press the power button and hold it for more than four seconds to turn off the notebook……………………67
2 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc………..67
3 Press the arrow keys to select the Exit menu……………………………………………………..67
4 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “………..67
5 Check that “Yes” is selected, then press the Enter key…………………………………………….67
6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ………..67
7 Check that “Yes” is selected, then press Enter. The notebook restarts from the Recovery CD…………….68
Troubleshooting…………………………………………………………………………………69
Troubleshooting the Notebook………………………………………………………………………………..70
My notebook does not start………………………………………………………………………………70
My notebook starts but a BIOS error appears……………………………………………………………….70
1 Press F2. The BIOS Setup menu appears……………………………………………………………….70
2 Set the date (month/day/year). Press Enter…………………………………………………………..70
3 Press to select System Time, then set the time (hour: minute: second). Press Enter……………………….70
4 Press to select Exit, then press to select Get Default Values. The message “Load default config……………71
5 Select Yes and press Enter…………………………………………………………………………71
6 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e……………71
7 Select Yes, and then press Enter. The notebook restarts……………………………………………….71
My notebook starts, but the message “Operating system not found” appears and Windows does not start……………..71
1 Turn off the notebook, and then remove the floppy disk………………………………………………..71
2 Restart the notebook and confirm that Windows starts properly………………………………………….71
1 Turn off the notebook……………………………………………………………………………..71
2 Remove any peripheral devices connected to the notebook……………………………………………….71
3 Turn the notebook back on………………………………………………………………………….71
4 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears………………………….71
5 Press the arrow keys to select the Exit menu…………………………………………………………71
6 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def……………71
7 Select Yes, then press Enter……………………………………………………………………….71
8 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa……………71
9 Select Yes, then press Enter. The notebook restarts…………………………………………………..71
My notebook stops responding or does not shut down…………………………………………………………72
My notebook does not enter the power saving mode I selected. (Windows Me only)………………………………..73
1 Enable Deep Sleep is selected with a checkmark……………………………………………………….73
2 The message “Standby function is enabled” is displayed. If the message reads “Standby function ……………73
3 The message “Hibernate feature is enabled” is displayed. If the message reads “Hibernate featur……………73
4 Click OK and restart your notebook………………………………………………………………….73
The power management setting is not responding…………………………………………………………….73
1 Close all open applications………………………………………………………………………..73
2 Restart the notebook by pressing Ctrl+Alt+Delete simultaneously and selecting Restart from the ……………73
The sound of my notebook’s fan is too loud………………………………………………………………..73
Troubleshooting the LCD Screen………………………………………………………………………………74
My LCD screen is blank………………………………………………………………………………….74
My LCD screen continues to show the previous screen………………………………………………………..74
The image on my connected external display is not centered or sized properly………………………………….74
I want to change the video resolution of my display………………………………………………………..74
I cannot switch the LCD display to TV, and vice versa………………………………………………………74
Troubleshooting the Mouse and Touchpad……………………………………………………………………….75
My mouse does not work………………………………………………………………………………….75
My touchpad does not work properly……………………………………………………………………….75
1 Press the Windows key and use the arrow keys to select Programs, and then Sony Notebook Setup……………..75
2 Select the Touchpad tab using the arrow keys…………………………………………………………75
3 Select Enable Touchpad, and then press Enter…………………………………………………………75
1 Press the Windows key and use the arrow keys to select Control Panel, and then Mouse……………………..75
2 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign……………75
The pointer does not move while using the Touchpad or Mouse…………………………………………………76
Troubleshooting Drives, PC Cards, and Peripheral Devices……………………………………………………….77
My floppy disk drive (optional) cannot write to a floppy disk……………………………………………….77
My optical disc drive is not playing my CD or DVD properly………………………………………………….77
My optical disc drive tray does not open………………………………………………………………….78
I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or tu……………….78
My PC Card is not working……………………………………………………………………………….78
Troubleshooting Software……………………………………………………………………………………79
My software program stops responding or crashes……………………………………………………………79
When I click an application icon, the message “You must insert the application CD into your optic……………….79
I cannot use the DVgate software…………………………………………………………………………79
Troubleshooting the Modem…………………………………………………………………………………..80
My modem does not work………………………………………………………………………………….80
My modem connection is slow……………………………………………………………………………..80
Troubleshooting Audio………………………………………………………………………………………81
My speakers make no sound……………………………………………………………………………….81
1 Double-click System in Control Panel………………………………………………………………..81
2 Set the sound device to enable in Device Manager……………………………………………………..81
My microphone does not work……………………………………………………………………………..81
Troubleshooting the Printer…………………………………………………………………………………82
I cannot print…………………………………………………………………………………………82
Getting Help……………………………………………………………………………………….83
Support Options……………………………………………………………………………………………84
VAIO Support Agent…………………………………………………………………………………………85
VAIO Support Agent main window…………………………………………………………………………..85
Using the Quick Fix Wizard………………………………………………………………………………85
1 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window ……………86
2 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears……………86
3 Select the “Diagnose and fix my software” option………………………………………………….86
4 Select the software you wish to repair from the drop-down list……………………………………..86
5 Next, select a date/time from the drop-down list that corresponds to the last time when the sof………..86
6 Click Next to continue. Follow the instructions on the screen………………………………………86
Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box…………………………………….86
Using Common Solutions………………………………………………………………………………….87
1 Click the Common Solutions button. The Common Solutions dialog box appears………………………………87
2 Double-click on the desired category to expand and view available SupportActions……………………..87
Common Solutions dialog box (1st level)……………………………………………………………87
3 Click the resize arrows next to the SupportAction categories to expand or collapse the categories…..88
Common Solutions dialog box (2nd level)……………………………………………………………88
4 Select the appropriate SupportAction from the list…………………………………………….88
5 Click Run or double-click the desired SupportAction. The available SupportActions are shown in …….88
About Automatic Updates…………………………………………………………………………………88
Agent Status Update…………………………………………………………………………………89
Update Notification…………………………………………………………………………………….89
VAIO Support Agent Properties……………………………………………………………………………90
1 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support A……………90
2 Select one of three options to customize the automatic update feature……………………………….90
3 Click OK……………………………………………………………………………………..90
VAIO Support Agent Properties window………………………………………………………………90
Using Support Central…………………………………………………………………………………..91
1 Connect to the Internet……………………………………………………………………………91
2 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag………..91
Support Central: Welcome page…………………………………………………………………….91
3 Click Enter Portal to begin using Support Central. First-time users will be asked to register w…….91
Support Central: Registration page………………………………………………………………..92
Support Central: Current Issues page………………………………………………………………93
Support Central: Support Wizard page………………………………………………………………94
Index………………………………………………………………………………………………………..95Cover…………………………………………………………………………………………………………… 1
TABLE OF CONTENTS………………………………………………………………………………………………… 3
CHAPTER 1. REMOVAL……………………………………………………………………………………………….. 4
1-1. Flowchart……………………………………………………………………………………………….. 4
1-2. Main Electrical Parts Location Diagram……………………………………………………………………… 5
1-3. Removal…………………………………………………………………………………………………. 6
1. HDD, Battery Door………………………………………………………………………………………. 6
2. Combination Drive, CNX-143 Board…………………………………………………………………………. 7
3. Hood Key Board Assy, Keyboard Unit……………………………………………………………………….. 8
4. DC Fan, Nickel Hydrogen Battery………………………………………………………………………….. 8
5. Hinge Cover……………………………………………………………………………………………. 9
6. Display Base……………………………………………………………………………………………10
7. Escushion (Jog)…………………………………………………………………………………………11
8. Palm Rest Assy………………………………………………………………………………………….11
9. Latch Detector Assy, LEX-31 Board, PWS-16 Board…………………………………………………………….12
10. Heat Sink (AL) , VIF-17 Board……………………………………………………………………………12
11. MBX-55 Assy……………………………………………………………………………………………13
12. PC Card Connector, MBX-55 Board, IO Bracket Assy…………………………………………………………..13
13. SWX-79 Board, Touch Pad…………………………………………………………………………………14
14. Speaker, SWX-78 Board, IFX-159 Board……………………………………………………………………..14
15. SO-DIMM……………………………………………………………………………………………….15
16. Modem Card, CNX-140 Board……………………………………………………………………………….15
17. LCD Section – Made by SH/HI –……………………………………………………………………………16
1. Bezel 14 Assy……………………………………………………………………………………….16
2. LCD Unit, Bracket LCD L (SA), Bracket LCD R (SA)………………………………………………………..17
3. Inverter Unit, LCD Harness, Display Assy……………………………………………………………….17
1-4. Replacing the CPU…………………………………………………………………………………………18
1. Removing the CPU………………………………………………………………………………………..18
2. Installing the CPU………………………………………………………………………………………18
1-5. DIP Switch Setting of the MBX-55 Board………………………………………………………………………19
CHAPTER 2. SELF DIAGNOSTICS………………………………………………………………………………………..20
CHAPTER 3. BLOCK DIAGRAM…………………………………………………………………………………………..21
CHAPTER 4. FRAME HARNESS DIAGRAM……………………………………………………………………………………22
CHAPTER 5. EXPLODED VIEWS AND PARTS LIST…………………………………………………………………………….23
5-1. Main Section……………………………………………………………………………………………..24
5-2. LCD Section – Made by SH /HI–………………………………………………………………………………26
PCG-GR150 QS Deniro.pdf…………………………………………………………………………………………… 0
VAIO® Notebook Quick Start……………………………………………………………………………………..27
PCG-GR150/150K PCG-GR170/170K……………………………………………………………………………….27
Contents……………………………………………………………………………………………………..29
1 Welcome 5……………………………………………………………………………………………….29
2 Setting Up Your VAIO® Notebook 11………………………………………………………………………….29
3 Adding Memory 27…………………………………………………………………………………………29
4 About the Software on Your Notebook 33……………………………………………………………………..29
5 Troubleshooting 43……………………………………………………………………………………….29
6 Getting Help 57………………………………………………………………………………………….30
Welcome……………………………………………………………………………………………….31
Features………………………………………………………………………………………………….32
Exceptional performance…………………………………………………………………………………32
Portability……………………………………………………………………………………………32
Sony audio and video quality…………………………………………………………………………….32
Multimedia features…………………………………………………………………………………….32
Microsoft® Windows® operating system……………………………………………………………………..32
Communications…………………………………………………………………………………………32
Removable hard disk drive……………………………………………………………………………….32
Optical disc drive……………………………………………………………………………………..32
Unpacking Your Notebook…………………………………………………………………………………….33
Main unit……………………………………………………………………………………………..33
Rechargeable battery pack……………………………………………………………………………….33
Power cord…………………………………………………………………………………………….33
AC adapter…………………………………………………………………………………………….33
Weight saver…………………………………………………………………………………………..33
Documentation………………………………………………………………………………………….34
VAIO® Notebook Quick Start…………………………………………………………………………..34
Microsoft® Windows Millennium Edition Getting Started or Microsoft® Windows 2000 Professional Edi……………34
Safety Information………………………………………………………………………………….34
Specifications Flyer………………………………………………………………………………..34
Software CDs…………………………………………………………………………………………..34
Microsoft® Word…………………………………………………………………………………….34
Recovery CDs…………………………………………………………………………………………..34
Application Recovery CD(s)…………………………………………………………………………..34
Driver Recovery CD(s)……………………………………………………………………………….34
System Recovery CD(s)……………………………………………………………………………….34
Other…………………………………………………………………………………………………34
Registering Your Notebook…………………………………………………………………………………..35
Sony Customer Support…………………………………………………………………………………..35
Limited Warranty……………………………………………………………………………………….35
1 Make sure your notebook is connected to a phone line……………………………………………………..35
2 Click the registration icon on the VAIO desktop………………………………………………………35
3 Enter the information requested on the first online registration form…………………………………..35
4 Click the Next button to advance to the next form…………………………………………………….35
5 Complete the remaining forms by clicking the Next button each time you complete a form……………………35
6 The notebook automatically transfers your registration information using your built-in modem an……………35
Setting Up Your VAIO® Notebook……………………………………………………………………….37
Locating Controls and Ports…………………………………………………………………………………38
Front…………………………………………………………………………………………………38
Left………………………………………………………………………………………………….39
Right…………………………………………………………………………………………………40
Back………………………………………………………………………………………………….41
Bottom………………………………………………………………………………………………..42
Connecting a Power Source…………………………………………………………………………………..43
Using the AC Adapter……………………………………………………………………………………43
1 Plug the cable attached to the AC adapter into the DC In port on the notebook……………………………43
2 Plug one end of the power cord into the AC adapter………………………………………………..43
3 Plug the other end of the power cord into an AC outlet…………………………………………….43
Connecting the AC adapter………………………………………………………………………..43
Notes on the AC Adapter………………………………………………………………………….43
Using Battery Power…………………………………………………………………………………….44
To insert the battery pack…………………………………………………………………………..44
1 Push the battery bay cover down to open it…………………………………………………………..44
Battery bay…………………………………………………………………………………….44
2 Insert the battery pack into the battery bay on the right side of the notebook……………………45
Inserting battery pack…………………………………………………………………………..45
3 Lift the battery bay cover up until it clicks into place……………………………………….45
To charge the battery pack……………………………………………………………………….45
1 Connect the AC adapter to the notebook………………………………………………………………45
2 Insert the battery pack………………………………………………………………………..45
3 When the battery is 85 percent full, the battery indicator turns off. This process takes 3 hour………..45
To view battery indicators……………………………………………………………………….46
Battery indicators…………………………………………………………………………..46
To remove the battery pack……………………………………………………………………….47
1 Push the battery bay cover down to open it…………………………………………………………..47
2 Pull out the battery pack………………………………………………………………………47
Removing the battery pack………………………………………………………………………..47
3 Push in and lift up the battery bay cover until it clicks………………………………………47
Notes on the battery…………………………………………………………………………….47
Starting Your Notebook……………………………………………………………………………………..49
1 Slide the LCD lock lever in the direction of the arrow, and lift the cover………………………………….49
Opening the notebook………………………………………………………………………………..49
2 Press the power button on top of the notebook until the green power indicator turns on………………..49
Power button……………………………………………………………………………………….49
3 If necessary, adjust the brightness controls for the LCD display as follows:…………………………50
Shutting Down Your Notebook…………………………………………………………………………………50
1 Click the Start button on the Windows® taskbar…………………………………………………………..50
2 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box……………….50
3 Select Shut Down………………………………………………………………………………….50
4 Click OK…………………………………………………………………………………………50
5 Wait for your notebook to turn off automatically. The notebook is off when the power indicator ……………50
6 Turn off any peripherals connected to your notebook…………………………………………………..50
1 Close or end all operations as follows:…………………………………………………………………50
2 Restart the notebook. You can restart your notebook by pressing Ctrl+Alt+Delete simultaneously…………….50
Using Power Saving Modes……………………………………………………………………………………51
Normal Mode……………………………………………………………………………………………51
Standby Mode…………………………………………………………………………………………..51
To activate Standby mode…………………………………………………………………………….51
To return to normal mode…………………………………………………………………………….51
Hibernate Mode…………………………………………………………………………………………51
To activate Hibernate mode…………………………………………………………………………..52
To return to normal mode…………………………………………………………………………….52
Adding Memory…………………………………………………………………………………..53
Precautions and Procedures………………………………………………………………………………….54
Models with 128MB Memory……………………………………………………………………………….55
Typical expansion memory configuration……………………………………………………………….55
Models with 256MB Memory……………………………………………………………………………….55
Typical expansion memory configuration………………………………………………………………..55
Removing a Memory Module……………………………………………………………………………………56
1 Shut down your notebook and disconnect all peripheral devices, such as your printer………………………….56
2 Unplug the notebook and remove the battery pack(s)……………………………………………………56
3 After the notebook has cooled, loosen and remove the screw that secures the cover of the memory……………56
Removing the memory module cover……………………………………………………………………..56
4 Touch a metal object (such as the connector panel on the back of your notebook) to discharge an………..56
5 Remove the memory module……………………………………………………………………….56
Removing memory module………………………………………………………………………………56
6 Tighten the screw on the memory bay cover………………………………………………………..57
installing a Memory Module………………………………………………………………………………….57
1 Follow steps 1 to 4 of “Removing a Memory Module” on page30 for removing the preinstalled memory……………..57
2 Remove the new memory module from its packaging………………………………………………………57
3 Install the memory module by sliding it into the memory module slot. Press the module into plac……………57
Installing memory module…………………………………………………………………………….57
4 Tighten the screw on the cover of the memory bay………………………………………………….57
Viewing the amount of memory………………………………………………………………………………..58
1 Restart the notebook, then click the Start button on the Windows taskbar……………………………………58
2 Select Programs, then select Sony Notebook Setup, and click Sony Notebook Setup………………………….58
3 Click the “About This Computer” tab to view the amount of system memory. If the additional memo……………58
About the Software on Your Notebook…………………………………………………………………..59
Overview of Software……………………………………………………………………………………….60
Adobe Acrobat® Reader™………………………………………………………………………………….60
Adobe Systems, Inc. (http://www.adobe.com/)……………………………………………………………60
Adobe Photoshop® Elements (Windows Me only)……………………………………………………………….60
Adobe Systems, Inc. (http://www.adobe.com/)……………………………………………………………60
Adobe Premiere® LE (On selected models)…………………………………………………………………..60
Adobe Systems, Inc. (http://www.adobe.com/)……………………………………………………………60
America Online®………………………………………………………………………………………..60
America Online, Inc. (http://www.aol.com/)…………………………………………………………….60
ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only)………………………………………………………….60
ArcSoft, Inc. (http://www.arcsoft.com/ or http://www.photoisland.com/)……………………………………60
CompuServe® 2000……………………………………………………………………………………….61
CompuServe Interactive Services, Inc. (http://www.compuserve.com/)……………………………………….61
DVgate™……………………………………………………………………………………………….61
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….61
Easy CD Creator™ (On selected models)…………………………………………………………………….61
Roxio, Inc. (http://www.roxio.com/en/support/)…………………………………………………………61
Microsoft® Word………………………………………………………………………………………..61
Microsoft Corporation (http://www.sony.com/pcsupport/)………………………………………………….61
MovieShaker™…………………………………………………………………………………………..61
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….61
Netscape Communicator®………………………………………………………………………………….62
Netscape Communications Corporation (http://help.netscape.com/)………………………………………….62
Norton AntiVirus™………………………………………………………………………………………62
Symantec Corporation (http://www.symantec.com/techsupp/)………………………………………………..62
OpenMG™ Jukebox (Windows Me only)………………………………………………………………………..62
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….62
PictureGear™…………………………………………………………………………………………..62
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….62
PowerPanel…………………………………………………………………………………………….62
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….62
Prodigy Internet®………………………………………………………………………………………62
Prodigy Communications Corporation (http://www.prodigy.com/)…………………………………………….62
Quicken® 2001………………………………………………………………………………………….63
Intuit, Inc. (http://www.intuit.com/support/)………………………………………………………….63
QuickTime™…………………………………………………………………………………………….63
Apple Computer Inc. (http://www.apple.com)…………………………………………………………….63
RealJukebox®…………………………………………………………………………………………..63
RealNetworks Inc. (http://service.real.com/rjoptions.html)………………………………………………63
RealPlayer®……………………………………………………………………………………………63
RealNetworks Inc. (http://service.real.com/rjoptions.html)………………………………………………63
RealProducer® G2……………………………………………………………………………………….63
RealNetworks Inc. (http://service.real.com/rjoptions.html)………………………………………………63
Smart Capture………………………………………………………………………………………….63
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….63
Smart Connect (Windows 2000 only)………………………………………………………………………..64
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….64
Sound Forge® XP (On selected models)……………………………………………………………………..64
Sonic Foundry, Inc. (http://www.sonicfoundry.com)………………………………………………………64
VAIO Action Setup………………………………………………………………………………………64
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….64
VAIO Support Agent……………………………………………………………………………………..64
Sony Electronics Inc. (http://www.sony.com/pcsupport/)………………………………………………….64
WinDVD®……………………………………………………………………………………………….64
InterVideo, Inc. (http://www.intervideo.com/jsp/Support.jsp/)……………………………………………64
Using Your Recovery CDs…………………………………………………………………………………….65
Using the Application Recovery CD(s)……………………………………………………………………..65
To use the Application Recovery CD(s)…………………………………………………………………65
1 Turn on your notebook. If your notebook is already on, close all applications……………………………65
2 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical disc d………..65
3 When the Application Recovery menu appears, select the icon for the application you want to res………..65
Using the Driver Recovery CD…………………………………………………………………………….66
To use the Driver Recovery CD(s)……………………………………………………………………..66
1 Turn on your notebook. If your notebook is already on, close all applications……………………………66
2 When the Windows desktop appears, insert the Driver Recovery CD in the optical disc drive. Use ………..66
To repair software applications using VAIO Support Agent…………………………………………….66
Using the System Recovery CD(s)………………………………………………………………………….66
To use the System Recovery CD(s)……………………………………………………………………..67
1 Insert the Sony System Recovery CD in the optical disc drive…………………………………………..67
2 Shut down your notebook as described in the “Shutting Down Your Notebook” on page24………………….67
3 Wait four seconds and turn on your notebook………………………………………………………67
4 Click OK to signify you have read and accept the Microsoft End-User License Agreement…………………67
5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove………..67
If your notebook does not start from the Recovery CD………………………………………………..67
1 Press the power button and hold it for more than four seconds to turn off the notebook……………………67
2 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc………..67
3 Press the arrow keys to select the Exit menu……………………………………………………..67
4 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “………..67
5 Check that “Yes” is selected, then press the Enter key…………………………………………….67
6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ………..67
7 Check that “Yes” is selected, then press Enter. The notebook restarts from the Recovery CD…………….68
Troubleshooting…………………………………………………………………………………69
Troubleshooting the Notebook………………………………………………………………………………..70
My notebook does not start………………………………………………………………………………70
My notebook starts but a BIOS error appears……………………………………………………………….70
1 Press F2. The BIOS Setup menu appears……………………………………………………………….70
2 Set the date (month/day/year). Press Enter…………………………………………………………..70
3 Press to select System Time, then set the time (hour: minute: second). Press Enter……………………….70
4 Press to select Exit, then press to select Get Default Values. The message “Load default config……………71
5 Select Yes and press Enter…………………………………………………………………………71
6 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e……………71
7 Select Yes, and then press Enter. The notebook restarts……………………………………………….71
My notebook starts, but the message “Operating system not found” appears and Windows does not start……………..71
1 Turn off the notebook, and then remove the floppy disk………………………………………………..71
2 Restart the notebook and confirm that Windows starts properly………………………………………….71
1 Turn off the notebook……………………………………………………………………………..71
2 Remove any peripheral devices connected to the notebook……………………………………………….71
3 Turn the notebook back on………………………………………………………………………….71
4 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears………………………….71
5 Press the arrow keys to select the Exit menu…………………………………………………………71
6 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def……………71
7 Select Yes, then press Enter……………………………………………………………………….71
8 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa……………71
9 Select Yes, then press Enter. The notebook restarts…………………………………………………..71
My notebook stops responding or does not shut down…………………………………………………………72
My notebook does not enter the power saving mode I selected. (Windows Me only)………………………………..73
1 Enable Deep Sleep is selected with a checkmark……………………………………………………….73
2 The message “Standby function is enabled” is displayed. If the message reads “Standby function ……………73
3 The message “Hibernate feature is enabled” is displayed. If the message reads “Hibernate featur……………73
4 Click OK and restart your notebook………………………………………………………………….73
The power management setting is not responding…………………………………………………………….73
1 Close all open applications………………………………………………………………………..73
2 Restart the notebook by pressing Ctrl+Alt+Delete simultaneously and selecting Restart from the ……………73
The sound of my notebook’s fan is too loud………………………………………………………………..73
Troubleshooting the LCD Screen………………………………………………………………………………74
My LCD screen is blank………………………………………………………………………………….74
My LCD screen continues to show the previous screen………………………………………………………..74
The image on my connected external display is not centered or sized properly………………………………….74
I want to change the video resolution of my display………………………………………………………..74
I cannot switch the LCD display to TV, and vice versa………………………………………………………74
Troubleshooting the Mouse and Touchpad……………………………………………………………………….75
My mouse does not work………………………………………………………………………………….75
My touchpad does not work properly……………………………………………………………………….75
1 Press the Windows key and use the arrow keys to select Programs, and then Sony Notebook Setup……………..75
2 Select the Touchpad tab using the arrow keys…………………………………………………………75
3 Select Enable Touchpad, and then press Enter…………………………………………………………75
1 Press the Windows key and use the arrow keys to select Control Panel, and then Mouse……………………..75
2 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign……………75
The pointer does not move while using the Touchpad or Mouse…………………………………………………76
Troubleshooting Drives, PC Cards, and Peripheral Devices……………………………………………………….77
My floppy disk drive (optional) cannot write to a floppy disk……………………………………………….77
My optical disc drive is not playing my CD or DVD properly………………………………………………….77
My optical disc drive tray does not open………………………………………………………………….78
I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or tu……………….78
My PC Card is not working……………………………………………………………………………….78
Troubleshooting Software……………………………………………………………………………………79
My software program stops responding or crashes……………………………………………………………79
When I click an application icon, the message “You must insert the application CD into your optic……………….79
I cannot use the DVgate software…………………………………………………………………………79
Troubleshooting the Modem…………………………………………………………………………………..80
My modem does not work………………………………………………………………………………….80
My modem connection is slow……………………………………………………………………………..80
Troubleshooting Audio………………………………………………………………………………………81
My speakers make no sound……………………………………………………………………………….81
1 Double-click System in Control Panel………………………………………………………………..81
2 Set the sound device to enable in Device Manager……………………………………………………..81
My microphone does not work……………………………………………………………………………..81
Troubleshooting the Printer…………………………………………………………………………………82
I cannot print…………………………………………………………………………………………82
Getting Help……………………………………………………………………………………….83
Support Options……………………………………………………………………………………………84
VAIO Support Agent…………………………………………………………………………………………85
VAIO Support Agent main window…………………………………………………………………………..85
Using the Quick Fix Wizard………………………………………………………………………………85
1 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window ……………86
2 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears……………86
3 Select the “Diagnose and fix my software” option………………………………………………….86
4 Select the software you wish to repair from the drop-down list……………………………………..86
5 Next, select a date/time from the drop-down list that corresponds to the last time when the sof………..86
6 Click Next to continue. Follow the instructions on the screen………………………………………86
Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box…………………………………….86
Using Common Solutions………………………………………………………………………………….87
1 Click the Common Solutions button. The Common Solutions dialog box appears………………………………87
2 Double-click on the desired category to expand and view available SupportActions……………………..87
Common Solutions dialog box (1st level)……………………………………………………………87
3 Click the resize arrows next to the SupportAction categories to expand or collapse the categories…..88
Common Solutions dialog box (2nd level)……………………………………………………………88
4 Select the appropriate SupportAction from the list…………………………………………….88
5 Click Run or double-click the desired SupportAction. The available SupportActions are shown in …….88
About Automatic Updates…………………………………………………………………………………88
Agent Status Update…………………………………………………………………………………89
Update Notification…………………………………………………………………………………….89
VAIO Support Agent Properties……………………………………………………………………………90
1 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support A……………90
2 Select one of three options to customize the automatic update feature……………………………….90
3 Click OK……………………………………………………………………………………..90
VAIO Support Agent Properties window………………………………………………………………90
Using Support Central…………………………………………………………………………………..91
1 Connect to the Internet……………………………………………………………………………91
2 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag………..91
Support Central: Welcome page…………………………………………………………………….91
3 Click Enter Portal to begin using Support Central. First-time users will be asked to register w…….91
Support Central: Registration page………………………………………………………………..92
Support Central: Current Issues page………………………………………………………………93
Support Central: Support Wizard page………………………………………………………………94
Index………………………………………………………………………………………………………..95
PLEASE NOTE:
- This is the same manual used by the dealers to diagnose and troubleshoot your vehicle
- You will be directed to the download page as soon as the purchase is completed. The whole payment and downloading process will take anywhere between 2-5 minutes
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